Sophos Hukuk Bürosu

Practice Area

Alanya Compensation Claims Lawyer

An Alanya compensation lawyer represents injured parties, or the party held liable, in claims for pecuniary and non-pecuniary damage arising from traffic accidents, workplace accidents and other torts, at the stage of the application to the insurer, before the Insurance Arbitration Commission and in court. The field also covers compensation claims arising from medical malpractice, full-remedy actions against the administration, unlawful detention, infringements of personality rights, damage to property, product liability, harm suffered during tourism services and breach of contract. At Sophos Law Firm, files are handled by Attorney Hüseyin Aydın within the framework of the Turkish Code of Obligations No. 6098 (TBK) and the Highway Traffic Act No. 2918 (KTK).

In Alanya, a large share of compensation files is linked to the heavier traffic of the tourist season, the use of rental cars and motorcycles, and seasonal employment. Those involved in an accident may include foreign nationals, vehicles with foreign number plates, or injured persons who have already returned abroad. In such files, determining the applicable law, filing the insurance claim correctly and monitoring limitation periods are of particular importance.

The Framework of Compensation Law in Alanya

Anyone who causes damage to another through a culpable and unlawful act is obliged to compensate that damage; as a rule, the burden of proving the damage and the fault lies with the injured party (TBK Art. 49, 50). The judge determines the extent of compensation and the manner of payment, taking into account the circumstances and the degree of fault (TBK Art. 51); where the injured party contributed to the occurrence or aggravation of the damage, compensation may be reduced (TBK Art. 52). In motor vehicle accidents, the civil liability of the vehicle keeper is governed by Articles 85 et seq. of the Highway Traffic Act. An acquittal or a finding on fault in the criminal file does not bind the civil judge (TBK Art. 74).

Matters Handled in This Field

Traffic Accidents and Compulsory Insurance

Vehicle keepers must take out compulsory motor third-party liability insurance to cover their liability under KTK Art. 85 (KTK Art. 91). Within the limits of the insurance, the injured party must apply in writing to the relevant insurer before going to court; if the insurer does not reply in writing within 15 days of the application at the latest, or the reply does not satisfy the claim, an action may be brought or arbitration may be sought under Law No. 5684 (KTK Art. 97). The cost of services provided by health institutions as a result of a traffic accident is covered by the Social Security Institution (KTK Art. 98). For details on fault and liability in motorcycle accidents, see the article Compensation for Motorcycle Accidents.

Insurance Arbitration Commission

In disputes arising from compulsory insurance, claimants may apply to the Insurance Arbitration Commission even if the insurer is not a member of the arbitration system (Law No. 5684 Art. 30/1). To apply to the Commission, a claim relating to the incident must first have been made to the insurer and it must be documented that the claim was rejected in whole or in part; the insurer’s failure to reply in writing within 15 working days is also sufficient (Art. 30/13). No application can be made to the Commission for disputes already brought before a court (Art. 30/14). Arbitral awards may be objected to before the Commission within ten days of notification; awards below the monetary threshold are final (Art. 30/12). Monetary thresholds are checked separately against the current legislation.

Heads of Damage: Medical Costs, Loss of Earnings and Loss of Support

Bodily injury damages include, in particular, medical expenses, loss of earnings, losses arising from reduced or lost capacity to work and losses arising from impairment of economic prospects (TBK Art. 54). In the event of death, the heads of damage are funeral expenses, medical expenses and losses of working capacity where death did not occur immediately, and the losses suffered by those deprived of the deceased’s support (TBK Art. 53). These damages are calculated in accordance with the provisions of the TBK and the principles of liability law; the compensation so calculated may not be increased or reduced on grounds of equity (TBK Art. 55). Law No. 7589 (31/7/2026) added two paragraphs to TBK Art. 55: in compensation for loss of working capacity and loss of support, statutory interest runs from the date of the incident on the portion relating to the period in which earnings are known, and from the date of judgment on the portion relating to the period in which they are not known; amounts paid in performance before the taking of evidence begins are also set off proportionally. For details of this amendment, see the article on the 12th Judicial Package.

Non-Pecuniary Damages

Where physical integrity is harmed, the judge may, taking into account the particular circumstances of the case, award the injured party an appropriate sum of money as non-pecuniary damages; in cases of serious bodily harm or death, non-pecuniary damages may also be awarded to relatives (TBK Art. 56). Non-pecuniary damages may also be claimed for infringement of personality rights (TBK Art. 58). Under Highway Traffic Act Art. 92, claims for non-pecuniary damages are among the matters excluded from compulsory liability insurance cover; the party against whom such damages are claimed and the procedural route are therefore determined separately for each file.

Workplace Accident Compensation

The employer is obliged to take the measures necessary to ensure occupational health and safety in the workplace; damage resulting from the death of an employee or harm to their physical integrity due to the employer’s conduct contrary to law or contract is subject to the rules on contractual liability (TBK Art. 417). A workplace accident is defined in Art. 13 of Law No. 5510. Where a workplace accident occurs as a result of the employer’s intent or breach of occupational safety legislation, the Social Security Institution may recover its payments from the employer within certain limits (Law No. 5510 Art. 21). Mediation is not a precondition for actions for pecuniary and non-pecuniary damages arising from workplace accidents (Law No. 7036 Art. 3/3). For employment rights relating to seasonal work in the tourism sector, see the article Seasonal Workers: Suspension Period and Compensation Rights, and for other employment matters, see the page Alanya Employment Law Lawyer.

Accidents Involving Foreign Nationals and Foreign-Registered Vehicles

Obligations arising from torts are governed by the law of the country where the tort was committed; where the act and the damage occur in different countries, the law of the country where the damage occurred applies; if there is a closer connection with another country, that country’s law may apply (Act on Private International Law and International Civil Procedure (MÖHUK) Art. 34). If the law applicable to the tort or to the insurance contract so permits, the injured party may bring the claim directly against the liable party’s insurer (MÖHUK Art. 34/4). If foreign-registered vehicles have no insurance valid in Türkiye, compulsory insurance is taken out at the border (KTK Art. 91). For bodily injury caused by uninsured vehicles or in accidents where the insured cannot be identified, an application may be made to the Guarantee Fund (Güvence Hesabı); payments by the Motor Insurers’ Bureau of Türkiye under the Green Card system also fall within this scope (Law No. 5684 Art. 14). Injured parties living abroad may act through an authorised representative; the form in which the power of attorney is executed depends on the country where they are located. For other legal matters concerning foreign nationals, see the page Alanya Foreigners Law Lawyer.

Medical Malpractice Compensation

For damage caused by misdiagnosis, wrongful treatment or surgical errors, compensation claims are prepared and pursued in the civil courts against private healthcare providers and physicians on the basis of the rules on mandate contracts and torts (TBK Art. 502 et seq., Art. 49), and in the administrative courts against the administration for damage arising from treatment in public hospitals.

Liability of the Administration and Full-Remedy Actions

For damage arising from administrative acts or actions, the procedure of applying to the administration within one year of learning of the act and in any event within five years of its date, and, if the application is rejected, bringing a full-remedy action before the administrative court, is conducted (Administrative Procedure Act (İYUK) Art. 12, 13).

Compensation for Unlawful Detention and Protective Measures

For damage arising from unlawful arrest, custody, pre-trial detention or search, or following a decision of non-prosecution or acquittal, an action for compensation against the State Treasury is brought before the high criminal court within three months of the decision becoming final and in any event within one year (Code of Criminal Procedure (CMK) Art. 141, 142).

Infringements of Personality Rights and Online Attacks

Where personality rights are harmed by insult, defamation, breach of privacy or online publications, requests to prevent and stop the attack, remove the content or block access, together with claims for pecuniary and non-pecuniary damages, are pursued (Turkish Civil Code (TMK) Art. 24, 25; TBK Art. 58; Law No. 5651 Art. 9).

Damage to Property, Vehicle Damage and Diminished Value

In claims for damage to belongings and vehicles, diminished value and loss of use (replacement vehicle, loss of earnings) arising from traffic accidents, flooding, fire or neighbour relations, damage assessment, insurance claims and court proceedings are conducted (TBK Art. 49; KTK Art. 85, 90).

Liability of Animal Keepers and Building Owners

Compensation claims are prepared for damage caused by animals, such as dog bites, and for falls, collapses and similar damage caused by defective construction or inadequate maintenance of a building or structure (TBK Art. 67, 69).

Damage from Defective Goods and Services and Product Liability

For damage caused by defective goods or services and unsafe products, mandatory mediation, consumer arbitration committee and consumer court proceedings are pursued against sellers, providers and manufacturers (Law No. 6502 Art. 11, 73/A; Law No. 7223 Art. 6).

Compensation for Breach of Contract

In compensation claims arising from non-performance or defective performance, delay and contractual penalties under sales, lease, works (construction and renovation) and flat-for-land construction contracts, the stages of formal notice, negotiation, mediation and litigation are conducted (TBK Art. 112, 125, 179).

Damage Suffered During Tourism, Accommodation and Holidays

For injuries and loss of belongings occurring during tourism services such as hotels, pools, beaches, boat tours or water sports, compensation claims are prepared on the basis of the liability of the operator, the employer and the package tour organiser (TBK Art. 66, 116; Law No. 6502 Art. 51).

Recourse Actions and Representation of the Liable Party

In addition to injured parties, the driver, vehicle keeper, employer or business against whom a compensation claim is directed is represented, and defences are prepared in recourse actions brought by an insurer that has paid or by the Social Security Institution (Turkish Commercial Code (TTK) Art. 1472; Law No. 5510 Art. 21).

Mediation and Settlement Negotiations

Settlement negotiations with the insurer and the opposing party, before or during proceedings, and voluntary or mandatory mediation meetings are attended, and any agreement reached is recorded in minutes (Law No. 6325; TTK Art. 5/A).

Enforcement of Compensation Judgments and Recognition of Foreign Judgments

Compensation judgments obtained are collected through enforcement proceedings based on a court judgment, and actions for the recognition and enforcement in Türkiye of compensation judgments issued by foreign courts are conducted (Enforcement and Bankruptcy Act (İİK) Art. 32; MÖHUK Art. 50 et seq.).

Time Limits, Legal Bases and Competent Authorities in Compensation Files

Step / type of actionLegal basisCompetent authorityCritical time limit
Written application to the insurer (compulsory insurance)KTK Art. 97Insurance companyApplication before litigation or arbitration; insurer must reply within 15 days at the latest
Application to the Insurance Arbitration CommissionLaw No. 5684 Art. 30Insurance Arbitration CommissionPrior application to the insurer; no reply within 15 working days is sufficient; objection to the arbitral award within 10 days of notification
Traffic accident action for pecuniary damagesKTK Art. 109, 110; TBK Art. 72; Code of Civil Procedure (HMK) Art. 2, 16Civil court of first instance2 years from learning of the damage and the liable party; 10 years from the accident (or the criminal limitation period, if longer)
Tort compensation (general)TBK Art. 49, 72; HMK Art. 16Civil court of first instance2 years from learning of the damage and the liable party; 10 years from the act
Non-pecuniary damages (bodily injury/personality rights)TBK Art. 56, 58Civil court of first instanceTBK Art. 72 periods (see list for verification)
Compensation for loss of supportTBK Art. 53, 55Civil court of first instanceTBK Art. 72 / KTK Art. 109 periods
Workplace accident compensationTBK Art. 417; Law No. 5510 Art. 13, 21; Law No. 7036 Art. 5Labour courtLimitation depends on the nature of the liability (verification list); mediation not a precondition (7036 Art. 3/3)
Amendment of the compensation judgmentTBK Art. 75Court that issued the judgment2 years from the judgment becoming final, if reserved by the judge
Annulment of an inadequate/excessive compensation settlementKTK Art. 111Court2 years from the date of the settlement
Mediation in commercial compensation actionsTTK Art. 5/AMediation officeMediator: 6 weeks (+2 weeks)

It should be borne in mind that if the above time limits are missed, the compensation claim may become time-barred; the start of the limitation period is determined separately in each file according to the date on which the damage and the liable party became known.

Limitation Periods

A claim for compensation arising from a tort becomes time-barred two years after the injured party learns of the damage and the person liable, and in any event ten years after the act was committed; if the compensation arises from an act for which criminal law provides a longer limitation period, that period applies (TBK Art. 72). The same two- and ten-year periods apply to claims for pecuniary damages in motor vehicle accidents; interruption of the limitation period against the liable party also interrupts it against the insurer (KTK Art. 109). These periods are planned together with the criminal file, the insurance application or the arbitration process.

How the Process Works

  1. Review of documents and evidence: The accident report, fault report, medical reports, employment and income documents and, if any, the criminal file are reviewed; the start of the limitation period is determined.
  2. Identifying the liable parties and the insurer: The vehicle keeper, driver, employer and compulsory insurer are identified; where there is a foreign element, the applicable law is assessed.
  3. Insurance application: In files covered by compulsory insurance, a written application is made to the insurer and the reply period is monitored.
  4. Arbitration or litigation: Depending on the outcome of the application, an application is made to the Insurance Arbitration Commission or an action is brought before the competent court. In workplace accident files, the action is brought before the labour court.
  5. Proceedings and post-judgment: Court-appointed technical assessments (bilirkişi), appeals and, where necessary, an application to amend the compensation judgment are followed up. Law No. 7589 repealed the provision on actions for undetermined receivables (HMK Art. 107) and re-regulated the increase of the claim before the end of the evidentiary stage where only part of the receivable has been sued for (HMK Art. 109/4).

Competent Court and Jurisdiction

Civil courts of first instance have subject-matter jurisdiction over actions concerning property rights, regardless of the value or amount in dispute (HMK Art. 2); labour courts have jurisdiction over disputes arising from employment relationships (Law No. 7036 Art. 5). In tort actions, the court of the place where the tort was committed or the damage occurred, or of the injured party’s domicile, also has jurisdiction (HMK Art. 16); actions concerning civil liability arising from motor vehicle accidents may also be brought before the courts of the place where the insurer’s branch or the agency that concluded the insurance contract is located, or of the place where the accident occurred (KTK Art. 110). The international jurisdiction of Turkish courts is determined by the domestic rules on territorial jurisdiction (MÖHUK Art. 40). For accidents occurring in Alanya, proceedings are in practice generally conducted before the courts in Alanya.

Documents to Prepare for the File

  • Accident report, police and prosecution documents, and the criminal file number, if any
  • Insurance policy, number plate, vehicle registration and driving licence details
  • Medical reports, discharge summary, documents on medical expenses and (if any) reports on permanent disability
  • Income and employment documents: payslips, social security records, tax registration or documents showing earnings
  • In the event of death, certificate of inheritance and documents showing the relationship of support
  • The application made to the insurer and the reply received
  • For foreign parties: passport/identity details, address abroad and power of attorney

Working Method

In compensation files, the first step is to identify the running time limits and to file the insurance application in the proper form. The insurance application, arbitration and litigation stages are handled in one place; documents and evidence are assessed as part of the file as a whole. For information about the firm’s founder, see the page Attorney Hüseyin Aydın; for matters concerning criminal liability arising from traffic accidents, see the article Penalty for Leaving the Scene of a Traffic Accident and the page Alanya Criminal Lawyer. For an assessment of your file, the contact page can be used.

Sophos Law Firm · Attorney Hüseyin Aydın (Antalya Bar Association, Registration No. 2511)
Güneş Apartmanı, Güllerpınarı Mahallesi Asım Tokuş Bulvarı, Karabüllü Sk. No:2, 07400 Alanya/Antalya · +90 530 336 16 79

Related Guides

Frequently Asked Questions

Common Questions

For claims covered by compulsory motor third-party liability insurance, the injured party must apply in writing to the relevant insurer before going to court. If the insurer does not reply in writing within 15 days of the application at the latest, or the reply does not satisfy the claim, an action may be brought or an application may be made to the Insurance Arbitration Commission (Highway Traffic Act (KTK) Art. 97).

A claim for compensation arising from a tort becomes time-barred two years after the damage and the liable party become known, and in any event ten years after the act was committed (Turkish Code of Obligations (TBK) Art. 72). The same two- and ten-year periods apply to pecuniary damages in motor vehicle accidents (KTK Art. 109). If criminal law provides for a longer period, that period applies.

To apply to the Commission, a claim relating to the incident must first have been made to the insurer and it must be documented that the claim was rejected in whole or in part; the insurer’s failure to reply in writing within 15 working days of the application is also sufficient. No application can be made to the Commission for disputes already brought before a court (Law No. 5684 Art. 30). The period for objecting to an arbitral award is ten days.

Highway Traffic Act Art. 92 lists claims for non-pecuniary damages among the matters excluded from compulsory liability insurance cover. Non-pecuniary damages are at the judge’s discretion under TBK Art. 56 and 58; against whom and by which route they are claimed depends on the liability relationship in the file. The current approach in practice is therefore assessed separately.

Persons deprived of the deceased’s support may claim the losses they suffer as a result as compensation (TBK Art. 53). The damage is calculated in accordance with the provisions of the TBK and the principles of liability law (TBK Art. 55). Under the provision added by Law No. 7589, statutory interest runs from the date of the incident on the portion relating to the period in which earnings are known, and from the date of judgment on the portion relating to the period in which they are not known.

No. In actions for pecuniary and non-pecuniary damages arising from workplace accidents or occupational diseases, and in related declaratory, objection and recourse actions, mediation is not a precondition (Law No. 7036 Art. 3/3). These actions are brought before the labour court (Art. 5). A workplace accident is defined in Art. 13 of Law No. 5510, and the provisions on the employer’s liability are set out in TBK Art. 417.

Obligations arising from torts are, as a rule, governed by the law of the country where the act was committed; where the act and the damage occur in different countries, the law of the country where the damage occurred is applied. If there is a closer connection with another country, that country’s law may apply (Act on Private International Law and International Civil Procedure (MÖHUK) Art. 34). The insurance status of foreign-registered vehicles is determined under KTK Art. 91.

No. If the injured party contributed to the occurrence or aggravation of the damage, the judge may reduce compensation or disallow it entirely (TBK Art. 52); in motor vehicle accidents, the injured party’s fault is also taken into account in reducing compensation owed by the vehicle keeper (KTK Art. 86). The degree of fault is determined by a court-appointed technical assessment. A finding on fault in the criminal file does not bind the civil judge (TBK Art. 74).

The information on this page is for general information purposes only and does not constitute legal advice or consultation. Each specific case must be assessed according to its own circumstances.